The judging process for the 2019 Australian Achiever Awards for Australia’s Finance & Insurance Services category was completed on 26th June.
Scott Winton Insurance Brokers Pty Ltd scored a highly recommended 94.46%.
Now into its twenty-second year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers. The awards provide an indication of a well run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.
The award system focuses on seven criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses who have achieved award status over the last few years can be viewed at www.achiever.com.au.
Some of the comments Australian Achiever received from Scott Winton Insurance Brokers clients are:
I have been working with Scott Winton Insurance Brokers for many years now, and have been very pleased with their service. I find their communication to be excellent and appreciate that they always get back to me right away.
Their customer service is truly exceptional. They have gone to great lengths to understand us and our needs. I also appreciate their excellent product knowledge.
I have a lot of headaches in life, but insurance is not one of them thanks to Scott Winton Insurance Brokers. They are very professional and a great business to work with. I am very pleased; they handle my insurance with minimal fuss.