Scott Winton wins for customer satisfaction

barksupport News

The judging process for the 2018 Australian Achiever Awards for Australia’s Finance & Insurance Services category was completed on 27th June.

Scott Winton Insurance Brokers Pty Ltd was awarded Highly Recommended for this category.

Now into its 21st year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers. The awards provide an indication of a well-run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on seven criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication and Overall Perception. The criteria are rated individually in percentage terms ad the final score is an amalgam of these. Some of the comments Australian Achiever received from Scott Winton Insurance Brokers clients are:

Scott Winton Insurance Brokers are experts in the field. The team always anticipated our needs. And they remind me of outstanding matters if I have not followed up on them. Every time I call, I hear a friendly and cheerful voices on the other end of the phone.

They are always helpful and follow up quickly with answers to any queries. They do not leave any stone unturned, and nothing was too much trouble for them to handle. They are an excellent group of people to do business with. 

There are two to three staff menders that I deal with regularly via phone or email, and they are always fantastic. I am impressed by their knowledge, and they are always available to answer any queries I have. They provide a great level of service. Any issues that I have had have always been responded to quickly.