The judging process for the 2021 Australian Achiever Awards for Australia’s Finance & Insurance Services category was completed on 22nd April.
Scott Winton Insurance Brokers scored 93.43% and was awarded VIC State Winner for this category.
Now into its twenty-fourth year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers. The awards provide an indication of a well-run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.
The award system focuses on eight criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, Overall Perception and Referral. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses who have achieved award status over the last few years can be viewed at www.achiever.com.au.
Some of the comments Australian Achiever received from Scott Winton Insurance clients are:
The ethics of Scott Winton Insurance Brokers is excellent. Their customer service is outstanding, and they provide great assistance for their clients. I have been highly impressed by the staff I have dealt with.
Scott Winton Insurance Brokers are very professional. Their service is consistent, and they are always helpful. The main person I deal with is absolutely amazing, she can do anything we throw at her. I am really happy with them.