Scott Winton Nominees Pty Ltd T/As Scott Winton ABN 90 630 671 019, AFSL 514897 subscribe to the Insurance Brokers Code of Practice and are a member of the Australian Financial Complaints Authority (AFCA). Therefore, we are committed to attempt to resolve any issues promptly and fairly in accordance with our Complaints & Disputes Policy.

If you are not satisfied with a product, or service, please contact your Scott Winton representative.

If your complaint is not satisfactorily resolved or responded to, please contact our Complaints Officer on 03 8598 9411 or put your complaint in writing and send it to:

Complaints Officer
Scott Winton Nominees Pty Ltd T/As Scott Winton  
PO BOX 300, Balaclava VIC 3183

info@scottwinton.com.au

We will attempt to resolve your complaint fairly and quickly. The Complaints Officer will acknowledge your complaint in writing and endeavour to resolve the matter within 30 calendar days of receipt.

If an issue has not been resolved to your satisfaction, you can lodge a complaint with AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers. Further information about AFCA is available from our office, or you can contact AFCA at:

www.afca.org.au
info@afca.org.au
1800 931 678

or in writing to Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001.